
Before any hair colour service at Park Row, we ask you to come in for a quick consultation and skin test. We'll talk through what you want to achieve, assess your hair's history and condition, and apply a tiny amount of colour behind your ear or on your inner arm to check you won't react. It's a small step that keeps you safe and sets realistic expectations for your colour result.
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What happens at the appointment
The whole visit takes about 15 minutes. One of our stylists will:
- Chat through your colour goals, hair history (including any box dyes, bleach, or previous salon work), and lifestyle
- Assess your current hair condition and discuss what's realistically achievable — sometimes big changes need a staged plan
- Apply a small dot of the hair colour we'll use to a discreet patch of skin, usually behind your ear
- Explain what to watch for over the next 48 hours and confirm your main colour appointment
The £30 fee goes straight onto your account and comes off the total cost of your colour service, so you're not paying twice.
Why the 48-hour wait matters
Hair colour (especially darker shades) contains ingredients like PPD that can cause allergic reactions in some people. Reactions are rare, but they can be serious — anything from itching and redness to swelling or breathing difficulty. The skin test gives any delayed allergy time to show up before we apply colour all over your head. If you notice any itching, redness, burning, or swelling at the test spot, rinse it with water and call the salon straight away — we'll discuss alternatives or reschedule.
If your skin stays clear for 48 hours, you're good to go ahead with your colour as planned.
When you need a test (and when you don't)
You'll need a fresh skin test if:
- You're new to Park Row for colour
- It's been more than 6 months since your last colour with us
- You're trying a significantly different shade or we're switching product formulas
- You've had major health changes, started new medication, or are pregnant
If you've had colour at Park Row within the last six months and nothing's changed, just call the salon to book your colour — Janet, Lynzie, Beckie, Alicia, or Jess will check your records and let you know if you can skip the test this time.
Getting the best result
Be honest in your consultation about everything you've done to your hair — home dyes, henna, straightening treatments, the lot. The more we know, the better we can plan a colour that works with (not against) your hair. If you're dreaming of a dramatic change (dark brown to platinum, for example), we'll talk you through a realistic timeline, because some transformations take a few sessions to protect your hair's integrity. And once your colour's done, we'll recommend the right Keune shampoos and treatments to keep it looking fresh between visits.
Frequently Asked Questions
Do I have to pay for the skin test separately?
How far in advance do I need to book before my colour?
What if I react to the skin test?
I had colour at Park Row four months ago — do I still need a test?
Can I have a colour service the same day as my skin test?
Why do you only do colour for over-16s?
What should I tell you at the consultation?
What happens if I cancel my colour appointment after the skin test?
Can I wash my hair or use products on the test area?
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